Home > Atlanta jobs > Atlanta sales & marketing

Posted: Saturday, March 10, 2018 11:49 AM

What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

You will be doing the following;

Daily administration and support of Salesforce including security, sharing rules, profiles, roles, groups, custom objects, fields, record types, page layouts and validation rules.

  • Triage and manage day-to-day Salesforce related help desk tickets (approximately 50-75 tickets per week OR 2,000+ tickets per year).
  • Aggressively meet case milestones.
  • Address any feedback issues from end user expectations.
  • Setup new users based on Roles and Profiles.
  • Deactivate Users as requested.
  • Develop and create customized views, reports and dashboards in Salesforce.
  • Test and deploy customizations and new functionality in sandbox test environments and migrate or implement in production while adhering to change management policies.
  • Prepare data files and uploads data into Salesforce using API data loader and 3rd party tools such as CRMfusion’s DemandTools.
  • Collaborate with Salesforce team to execute solutions.
  • Manage weekly action items.

What we’re looking for...

Must have:

    • Bachelor’s Degree, or equivalent (Preferred: Bachelor’s Degree in Computer Information Systems or MIS).
    • 1-2 Years experience in Systems Administration (Preferred: 1-2 Years experience as a Salesforce Administrator).
    • Hands on with Salesforce Sales Cloud or Service Cloud.
    • Confident understanding of Salesforce reporting.
    • Confident understanding in using Salesforce View and Report logic criteria.
    • Confident in manipulating data while understanding related object/field functions.
    • Experience training new users on platform.
    • Hands on writing Salesforce Validation, Workflow and Process Builder rules.
    • Strong writing, presentation, communication and organization skills.
    • Strong ability to analyze and problem solve.
    • Ability to work well with team members, customers, and contractors is essential.
    • Flexible schedule availability to work evenings and weekends.
    • Ability to Travel up to 25%.


    • Salesforce Certification, or committed intention to get certified within first 12 months of job.
    • Experience with any of the following applications is a plus:





People Import







Bright Funnel

Level Eleven











When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Click here for more info:

• Location: Atlanta

• Post ID: 93811877 atlanta
Home | My Account | Buy Credits | Help | Privacy | Terms | Safety is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018