Sr. Business Analyst - C Technical Staffing (Atlanta, GA)
Posted: Friday, May 10, 2013 1:41 PM
We are seeking Sr. Business Analysts for a full-time position in our Atlanta corporate office. This person will oversee all consulting and analytics work for large enterprise customers in relevant industries. This includes: Participating in delivery of post-sales analytics/consulting services delivery for designated customers Maintaining and developing new relationships with prospect and client executives through delivery and engagement lifecycle; provide thought leadership to drive business improvement Managing and leading programs, including analytic roadmaps, benefits/value tracking, and enterprise-wide communications Partnering with staff ranging from junior analysts to senior consultants to develop and deliver business solutions based on analytical recommendations Developing new service offerings, delivering based on client needs Participating in select pre-sales opportunities for enterprise customers Review and participate in developing roadmaps and project plans Seeking Individuals with: Minimum 5-7 years experience; Bachelor’s Degree minimum Ability to demonstrate direct or indirect leadership experience through previously held position(s) Strong problem identification and analytical skills Experience with executive level interactions Highly proficient with the use of Microsoft Excel Excellent presentation, writing and interpersonal skills Exceptional critical thinking skills, including the ability to quickly assimilate new information Understands how technology translates into business solutions Ability to demonstrate Project Management methodology knowledge or have prior experience Prior experience with process decomposition and process improvements Experience in customer experience analysis, including web analytics, customer segmentation analysis, contact center analysis, marketing analytics, etc. Data modeling or data administration background a plus Management consulting background a plus Responsibilities: Performs business-oriented analysis using our software for implementation of our solution in cross-channel customer experience deployments. Develops key business-relevant findings for customers and is capable of developing communication strategies and presentations. Able to design customer experiences to effectively transfer knowledge of those findings. Identifies business objectives and priorities of customer business and application(s) and translates them into analysis strategies and solutions. Prepares and presents executive level presentations, communicating business relevance of the analysis performed and recommended solutions. Performs situational assessments and client interviews to understand business context of customer's applications, processes and environments. Able to direct the work of other company and/or customer analyst resources. Capable of coordinating engineering efforts with analysis needs Balance, prioritize, manage, and communicate workload in order to be successful Capable of conducting client training in both workshop format and via team-level interactions. Ability to develop the appropriate level of training material according to client needs.
• Location: Atlanta
• Post ID: 16200948 atlanta